Welcome to our AV and UC Technical Support page
Whether you need support with troubleshooting, design reviews, or simply have questions, our team of experts is here to assist you!
Connect with an expert today.
Send us an email at
Please include these additional details to streamline the support process:
- Your full name
- Your email
- Company name in the subject line
- Serial number
- Description of the issue
and provide any attachements you feel can help us understand the issue you would like help solving.
Thank you!
Networked products, Video & commercial integration
Mark Gillner
A.S.M., MCSE, A+
Technical Services Manager
Work : 289 242-8955
Mobile : 289 242-8955
Email : markg@technicontact.com
Judson Wong
Technical Service Specialist
Toll Free : 866 320-9451 ext 222
Email : judsonw@technicontact.com
“The staff are friendly and answer email questions quickly. They do their best to provide solutions for projects that will work best in the scope of the requirement.”
Commercial integrator
Do you require new Minrray firmware?
Because there are a vast number of models and options available within our Minrray camera line, please take a moment and fully complete and submit the following technical support request form below. Please attach a picture of your serial number label (usually found on the bottom of the camera). This information will help us tailor the firmware you receive, to your specific model and features.
Important: Please don’t forget to upload a screen capture from the camera’s Web GUI “Update” page.
